June 17, 2024

Dual Sheer Shade Warranty

Limited Lifetime Warranty

This product is warranted against defects in materials and workmanship, provided that:

1. The product was installed according to the product instructions.

2. Our recommendations were followed regarding limitations and specifications of the product.

CACO,Inc. reserves the right to determine if your shade warrants a repair or partial replacement of any parts. If necessary, CACO,Inc. will replace your shade with a new shade of equal or superior value. This shall be your sole remedy under this warranty.

Your shade may also show some fading and discoloration over time. This is not considered a defect for the purposes of this warranty.

This Limited Lifetime Warranty excludes all motors, controls and accessories that are warranted for only a period of five years from the date of purchase. Failure to follow the proper installation, charging and use instructions will invalidate the warranty for motors, remotes, wands and hubs.

This Limited Lifetime Warranty applies only to the original retail purchaser with proof of purchase.

This Limited Lifetime Warranty does not cover the removal or installation of original or replacement shades. This Limited Lifetime Warranty does not cover damage or defects caused by, or resulting from improper maintenance, neglect or improper use, wear and tear, abuse, neglect, accidents, alteration, commercial use, installation, removal or reinstallation or exposure to excessive moisture.

Your Rights Under State Law

These warranties give you specific legal rights. You may also have other rights which may vary from State to State. In no event shall CACO,Inc. be liable for incidental or consequential damages or for any other direct or indirect damage, loss, cost, expense or fee. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. These warranties are exclusive and in lieu of all other obligations, liabilities, disclaimers or warranties.